FAQ’s

We offer Standard Shipping for a flat rate of $5.99 on all orders under $100 and FREE shipping on orders over $100.

Our standard delivery time is 3-5 business days for the Contiguous United States and 5-7 business days for Hawaii, Alaska, Puerto Rico & Guam. However, due to our relationship with Fulfillment by Amazon, orders often arrive much faster.

We partner with Amazon to fulfill all of our orders so that we can offer you fast, hassle-free shipping. Look for an Amazon box packed full of ICONIC goodies!

We do not ship internationally at this time.

Sometimes, our shipping partner (Amazon) will split your order into two shipments. This usually only happens with larger orders (4 or more items) and packages often arrive same day or the next day. If you are still missing anything after 48 hours of your first package arriving, let us know and we’ll track it down for you!

In 2023 we made the decision to pull out of retail and focus on our Direct-to-Consumer business. This decision was made in an effort to best support our most loyal customers, and to ensure our business can grow and deliver the best possible product and experience.

Send us an email at info@drinkiconic.com with your order ID, and we’ll see what we can do!

To manage your ICONIC Subscription you will first need to create an account. When you begin a Subscription, you’ll automatically receive an email with a link to “Manage Subscription.” From there, you can change or cancel any aspect of your subscription, including the items you ordered, shipping frequency, and more.

You can also access your subscription setting by logging into your ICONIC account.

Still having trouble? Shoot us an email and we’ll help you out!

Our coupon codes are not case sensitive, but you may want to double check the spelling and make sure there are no extra spaces. If you still have trouble, shoot us an email and we’ll help you out.

While ICONIC is best enjoyed cold, our Protein Drinks only need to be refrigerated after opening. After opening, we recommend drinking ICONIC within 3-5 days. When sealed, you can store ICONIC at room temperature up until its expiration date.

Our Protein Powders are shelf-stable for up to 18 months, and can be conveniently stored at room temperature, due to their handy re-sealable pouch.

ICONIC protein has a shelf-life of 18 months from the manufacture date. If you suspect that you have a bottle that is spoiled or past expiration, do not consume, and feel free to contact us. The expiration date is printed on top of each bottle, on the side of the case, and on the back of our protein powders.

ICONIC's original Protein Drinks and Protein Powder both contain Truly Grass Fed™ certified Milk Protein Isolate (MPI). Our MPI is the naturally occurring blend of 20% whey & 80% casein found in cow’s milk. It is never acid treated. ICONIC Protein is 99.99% lactose-free.

Complete proteins are those that contain adequate proportions of the 9 essential amino acids necessary in the human diet. ICONIC protein comes from grass-fed cow’s milk which is a single-source of complete protein.

We offer a number of non-caffeinated beverages and protein powder mixes. Currently, the only caffeinated flavor in our core line of Protein Drinks is Café Latte, which contains 100mg of caffeine from fair trade Arabica coffee beans, sourced from Colombia. Chocolate Truffle, Vanilla Bean, and Cacao + Greens are all non-caffeinated in both ready-to-drink and powder format.

The latest addition to our core line of Protein Drinks, Cacao + Greens contains a full serving of organic veggies (kale, broccoli, and spinach) in each bottle. It also contains unroasted cacao, which is a powerful superfood! Please note, this flavor tastes more like dark chocolate than vegetables.

All ICONIC products are lactose-free (99.99%), soy-free, gluten-free, and wheat-free.

While our protein is derived from grass-fed cow’s milk, we use a micro-filtration process to skim off 99.99% of lactose.

Yes, ICONIC is repeatedly tested by 3rd party organizations to be free from hormones (including rBST), pesticides, and antibiotics.

Our products are produced in a facility on the same equipment as products that contain tree nuts. We do have a robust allergen program in place to de-contaminate the lines between productions runs. If you are seriously concerned about tree nut allergies, we recommend talking to your doctor first.

Yes, ICONIC Protein is safe to drink while pregnant and breastfeeding. ICONIC contains a mix of organic and natural ingredients and absolutely no artificial ingredients or hormones. Our product is also gluten-free, lactose-free*, soy-free and wheat free. As long as your child does not have any sensitivities, these products are safe to drink while breastfeeding. You can always consult your physician for approval before trying our drinks.

*While our protein is derived from grass-fed cow’s milk, we use a micro-filtration process to skim off 99.99% of lactose.

Yes, ICONIC is perfectly safe for kids, though you can always consult your physician or pediatrician before trying ICONIC.

ICONIC Protein Drinks and Protein Powder has 20g of protein and 4g of fiber to fill you up, and keep you satiated. However, all of our products have just 140 calories or less, making them better suited for a snack, or perhaps to replace breakfast on a busy day.

ICONIC is made without any preservatives, artificial sweeteners, or artificial flavors. Depending on the product, ICONIC is naturally sweetened with a variety of ingredients including monkfruit, and stevia.

Truly Grass Fed™ is a certification that verifies a premium range of dairy ingredients. The Truly Grass Fed™ verification signifies: Non-GMO Project verification, cows that are at least 95% grass-fed, rBST-free, Antibiotic-free, Animal welfare friendly, and Environmentally responsibly. Truly Grass Fed™ protein is distinctively creamy and delicious.

All ICONIC products are Non-GMO Project Verified. The protein found in our Protein Drinks and Protein Powders are also Truly Grass Fed™ verified.

Yes, our bottles are BPA-Free.

Our original Protein Drinks and Protein Powder are vegetarian, but are not vegan, because the milk protein we use comes from Truly Grass Fed™ cow’s milk.

ICONIC is a great addition to various diets including Weight Watcher’s, Keto, low carb, and high protein. We recommend consulting your doctor or a registered nutritionist if you want to learn more about how ICONIC can fit into your diet.

ICONIC is gluten-free, wheat-free, soy-free, and 99.99% lactose-free.

ICONIC is not certified organic, but we do use many organic ingredients in our products. Our protein goes a step beyond organic certification – Truly Grass Fed™ verification is the new gold standard for milk-based protein, and there are instances when we can source cleaner ingredients from non-organic sources than from organic sources.

Yes, all ICONIC products are OU-D Kosher (but not necessarily Kosher for Passover).